Know your rights

Find out what your rights are when you use a health or disability service in New Zealand.

When you use a health or disability service in New Zealand, you have the protection of a Code of Rights.

The Code of Health and Disability Services Consumers' Rights provides the following 10 rights:

Right 1: The right to be treated with respect.

Right 2: The right to freedom from discrimination, coercion, harassment, and exploitation.

Right 3: The right to dignity and independence.

Right 4: The right to services of an appropriate standard.

Right 5: The right to effective communication.

Right 6: The right to be fully informed.

Right 7: The right to make an informed choice and give informed consent.

Right 8: The right to support.

Right 9: Rights in respect of teaching or research.

Right 10: The right to complain.

Find more information about the Code of Health and Disability Services Consumers' Rights (external website)

Visit the Health and Disability Commissioner website (external website)