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How to provide feedback

This could include sharing your experience of Mana Whaikaha. We want to know what is working and what is not so we can make improvements.

How to give us feedback or share your experience

Mana Whaikaha is taking a try, learn and adjust approach.

This means that we want feedback about what is working and what is not, so we can make improvements to the way we do things and how we do them.

Learn more about the try, learn and adjust approach

If you would like to give us feedback or share your experience, talk with your Kaitūhono/Connector or contact us on:

  • phone 0800 626 255 or 0800 MANA55 

You can expect that we will listen to what you have to say.

We will let you know what we do with your feedback. For example, if this leads to a change in the things we do or the way we do them.


Making a complaint

If you have more than feedback, you can make a complaint.

Find out how to make a complaint about Mana Whaikaha

Mana Whaikaha can also support you to exercise your rights to use and access other complaints processes. These could be the complaints processes of providers, organisations or government agencies.

Find out how to get support to use another complaints process