Implementation Evaluation

Implementation evaluation of Mana Whaikaha system transformation.

The purpose of the implementation evaluation

The purpose of this evaluation is to understand:

• what has been implemented
• if Mana Whaikaha was implemented as intended
• what is working well and what is working less well (from different perspectives)
• where improvements are needed

The evaluation supports the Try, Learn and Adjust approach being adapted for Mana Whaikaha and the intention of ongoing development.

The evaluation involved:

• qualitative interviews, focus groups and small group interviews with a range of stakeholders (123 participants) including disabled people and their families and whānau
• focus groups and surveys with Kaitūhono/Connectors and providers
• survey with support workers

What will the evaluation report be used for?

The evaluation report was a key source of information used by the Try, Learn and Adjust working group to develop recommendations about what could be improved.

The Try, Learn and Adjust working group also used their knowledge and experience of Mana Whaikaha and the disability sector to inform their recommendations.

The Try, Learn and Adjust Group

The Try, Learn and Adjust Group (working group) was made up of:

• four disabled people and whānau (two from the MidCentral Governance Group, and two from the MidCentral Leadership Group)
• the Mana Whaikaha Directors
• two Ministry of Health officials
• Allen + Clarke evaluators

Allen + Clarke led several workshops with the Working Group to ‘make sense’ of all the insights and information about what is working well and what needs to be improved. In addition to the information Allen + Clarke gathered through talking with people, the Working Group used their knowledge and insights of Mana Whaikaha and the disability sector to inform their recommendations.

After several sense making sessions, the Working Group developed their recommendations for improvements to Mana Whaikaha, to support disabled people and whānau achieve the outcomes that are important to them. They provided their recommendations to the MidCentral Governance Group.

MidCentral Governance Group in the Try, Learn and Adjust cycles  

A key role of the MidCentral Governance Group is to make recommendations for improvements to the Minister for Disability Issues and the Associate Minister of Health that involve a major change to the prototype or have financial implications.

You can find out more about the MidCentral Governance Group here - https://manawhaikaha.co.nz/about-us/governance/midcentral-governance-group/

The MidCentral Governance Group considered recommendations of the Try, Learn and Adjust working group.

In May 2020, the MidCentral Governance Group provided the Minister for Disability Issues and the Associate Minister of Health with recommendations for improvements to Mana Whaikaha.

Independent evaluation of the implementation report

Evaluation Report (Word) (DOCX, 832 KB)

Evaluation Report (PDF) (PDF, 1.2 MB)

Alterative formats of the executive summary are being developed and will be available soon.